Treat the next 12 months as a controlled exit: spend 10 hrs/week on a credential in a non-automatable adjacent role (medical billing, paralegal, mortgage processor) — each one moves you from oversupply into balanced demand and lifts the floor by €10–15k.

Use the existing job to log into Salesforce / Zendesk / a real CRM daily, then put 'CRM-administrator-equivalent experience' on a portfolio site with two written tickets-to-process case studies — turns three otherwise invisible years into a portable artifact.

Ship a free public-facing artifact tied to customer service (e.g. a 20-page guide on de-escalation scripts, or a small repo of macro templates) — going from 'invisible' to 'passive_profile with one named output' is the single cheapest move from a millions-deep pool toward hundreds-of-thousands.